2018 FALL EDUCATION

Room block expires Tuesday, October 23.

November 11 – 12, 2018

University of South Carolina

Palmetto Club

Forest Lake Country Club

Sunday, November 11:  University of South Carolina and Palmetto Club

(Attire:  Business Casual)

6:00 pm                                Panel Discussion with YoPros and USC Hospitality Students

                                                (1 Education Credit: Leadership)   [SEE BELOW]

7:30 pm                                Cocktail Reception at the Palmetto Club (for managers)

(Dinner on your own.)

University of South Carolina:  6:00 pm Sunday

All managers are encouraged to attend this panel discussion between our own Carolinas Chapter YoPros and the USC Club Management Students!  Then network with the students before heading to a cocktail event at the Palmetto Club.

This event will be held at the Darla Moore School of Business Building (1014 Greene Street, Columbia, SC 29208) in Room 123, which is located on the first floor.  There will be a USC student waiting in the open courtyard of the building providing directions to the classroom. (If you have issues locating this room, call Jessica Chavis 843-907-9001.)

Senior managers:  We need your help!  We need YOU to help with mock interviews with the USC students from 4:45 to 5:45 on Sunday, November 11.  Please contact Cathy Gustafson if you can help with this:  [email protected].

Monday, November 12:  Forest Lake Country Club

(Attire:  Business Casual)

8:15 – 9:00 am                     Registration and Continental Breakfast

9:00 - 10:30 am                    O.Z. Hamzah, MBA, CCM – O.Z. will discuss resume writing and techniques for job prospecting, as well as training, retention, and why employees make the same mistakes over and over again!

10:30 -10:45 am                   Break

10:45 – 11:45 am                 Eleni Floropoulos – Eleni will be discussing club communications and how they have changed over the past five years; then we will hold roundtables to discuss individual club communication issues.

11:45 am – 12:30 pm          Lunch

12:30 – 1:30 pm                   Three Carpenter, CCM – Three will delve into the Power of People and Company Culture in order to help you hire and create Rockstar Employees!

1:30 – 1:45 pm                     Break

1:45 – 2:45 pm                     Three Carpenter, CCM (continued)

[4.5 hours of Chapter Education Credits]

Speakers include:

Three Carpenter, CCM

Three has built his career in the hospitality industry, primarily in the luxury market of private clubs, where customers expect only the finest service, products and experiences.

Discovering the power of The People early in his career, Three has lead a dynamic and accomplished portfolio of private clubs for over 25 years as the general manager and chief operating officer.

Known for his energy, passion and determination to exceed expectations, Three has spent his career committed to developing young leaders and sharing his vision for the business world which emphasizes two often overlooked components: The People and Company Culture. Three will take you on a magnificent journey to energize, inspire and activate your team to begin the path to THRIVING!

O.Z. Hamzah, MBA, CCM

Oz is a former club general manager who now serves as the Director of Resort & Club Management at Methodist University, one of the Carolinas Chapter's Student Chapters. O.Z. will be discussing resume writing and techniques for job prospecting, as well as training, retention, and why employees make the same mistakes over and over again!

Eleni Floropoulos, Communications Director, Forsyth Country Club

Eleni has served as Communications Director at Forsyth for five years and has seen changes in effective member communications in that time.  She also served as Digital Media Manager for the YMCA of NWNC for five years.  Eleni has a presentation and will then lead a roundtable discussion of effective communications.

ACCOMMODATIONS

A room block is being held at the Hampton Inn in downtown Columbia for a rate of $129 per night.  The block will expire on October 23!  CLICK HERE for reservations.  [Note:  Hotel website states that room block expires October 12 - it does not expire until October 23.  If required, use the group code CCC to get our group rate.]

Hampton Inn Columbia - Downtown Historic District

822 Gervais Street
Columbia, South Carolina 29201
803-231-2000

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