Fall Chapter Meeting

Fall Chapter Meeting
October 17-19, 2015
Charlotte, NC

Meeting Agenda

Accommodation Information
The Charlotte Marriott SouthPark will serve as the Chapter’s host hotel for the meeting. The Chapter had a room block set up at a rate of $129/night plus taxes. The room block was released on Thursday, October 1.  To inquire about additional availability, please call 704-364-8220 and ask about the “Carolinas Chapter CMAA” group rate.

Education and Speaker Information
“What’s Hot and What’s Not in the Carolinas and Throughout the U.S.” with Frank Vain
“What’s Hot and What’s Not” is a regular feature of the McMahon Report that focuses on the latest innovations in programs, services and facilities at private clubs. Drawn from McMahon’s national research on trends in private clubs and their work in the Carolinas, this session will provide insights from McMahon and managers from across the Carolinas to give you some hot ideas you can take back home with you. We’ll share some “What’s Not” practices also, but promise to withhold names to protect the innocent!
(CMAA Competency: Facilities Management; Credits: 3 of 6 CMI Workshop)

“The Essentials of Strategic Planning” with Frank Vain
Despite the clear relationship between planning and success, many clubs still take an informal approach to strategic planning. This session will focus on steps you can take to build board support for engaging in the development of a strategic plan and your role in managing it to fruition. We’ll discuss the basic steps in plan development and identify the organizational structure and monitoring process to establish and maintain your club’s plan.
(CMAA Competencies: Leadership and Club Governance; Credits: 1.5 of 6 CMI Workshop)

“The Centennial Plan at Myers Park Country Club” with Frank Vain
In 2011, Myers Park Country Club launched The Centennial Plan, a transformational capital improvement program designed to position the club to thrive in the new club market. The program has had the desired effect! Membership and activity is up, member average age is down and this classic club is thriving once again. We’ll review the planning process and goals that put the club on track to execute the program and Kamal Sakakini, CCM, will offer tips to help managers plan and manage club improvements.
(CMAA Competency: Facilities Management; Credits: 1.5 of 6 CMI Workshop)

Frank J. Vain, President – McMahon Group, Inc.
Mr. Vain provides consulting and planning services to private clubs throughout the world. Through use of specialized services including membership surveys, strategic planning, membership development programs and facility long range planning, Frank assists clubs in developing individualized strategies for their unique situations.

Founded in 1983, McMahon Group provides market research, strategic planning, long-range planning and membership consulting services for private clubs. The company has completed consulting assignments with over 1,800 of the world’s finest clubs.

Mr. Vain joined McMahon Group in 1988 and has more than thirty years of experience in the management and development of hospitality properties including private clubs, athletic clubs, resorts and restaurants. Frank is a Past President of The Country Club of St. Albans, a 36-hole country club located in Missouri and he is former owner of Concord Sports Club, a 1,700 member family athletic club in St. Louis. Frank was elected to the Board of the National Club Association in 2011.

Mr. Vain is a native of Philadelphia and a graduate of Franklin & Marshall College in Lancaster, Pennsylvania. He is a featured speaker at the annual Club Managers Association of America World Conference, National Club Association National and Regional Conferences, and at regional chapter meetings of club managers. He was named Club Educator of the Year by BoardRoom magazine for 2012.

"What Kind of Leader Are You?" with Dann Harris
Effective leadership approaches have expanded. Traditional means of leading no longer have broad acceptance from all demographics and personalities. In this session, you will more fully define the differences between leading and managing. You may also discover the perceptions of your current leadership style. This will be an interactive session so come prepared to participate and learn, not just endure another lecture.
(CMAA Competency: Leadership; Credits: 1.5 Chapter Education)

H. Dann Harris
Dann has more than 40 years of leadership and management experience. He has served as a Senior Vice President of Marketing and Sales for two financial services organizations and has started and owned three businesses. Dann consults, trains, coaches and mentors business owners, executives, and managers of companies of all sizes. He has developed many customized programs for organizations that have helped implement processes that lead to measureable behavioral changes at all levels of employees. Dann and his wife, Susie, have been married for 47 years and have helped many families through their marriage mentoring ministry. They have two children and five grandchildren. Dann is an excellent communicator and motivator who captures and holds the attention of others.

Event Information
Saturday Chapter Networking Event
Kick off the Chapter's annual meeting with a fun and casual networking event just steps away from the host hotel. Chapter members, family, friends and sponsors are invited to join us at Paco's Tacos for a night of good eats, refreshing drinks, relaxing conversation and college football game-watching! (Attire: Casual; jeans and alma mater colors encouraged.)

Sunday Annual Chapter Dinner
Join us for an evening of elegance at Myers Park Country Club as we celebrate our Chapter’s accomplishments, thank our Chapter leaders and usher in our newly-elected officers. Fine wine and spirits and good food await you; and, with entertainment by Black & Blue Experience (compliments of EastCoast Entertainment), a grand evening is sure to be had. Child care and dinner will be offered for children aged 4-12 (must be bathroom independent), compliments of Club Camps, a sister company of Swim Club Management Group; space is limited to the first ten children registered. (Attire: Black tie optional; suits and cocktail dresses acceptable.)

Saturday and Monday Golf
Golf will be available at Myers Park Country Club on Saturday and Monday afternoons, complimentary for CMAA members (no guests). Limited tee times are available and will be offered on a first-come, first-served basis. If you are interested in making a tee time, please contact the club's Pro Shop at 704-376-0741.

Event Locations
Charlotte Marriott SouthPark
2200 Rexford Road
Charlotte, NC, 28211
704-364-8220
(Host Hotel and Sunday Meeting & Education)

Paco's Tacos
6401 Morrison Boulevard #8a
Charlotte, NC 28211
704-716-8226
(Saturday Chapter Networking Event)

Myers Park Country Club
2415 Roswell Avenue
Charlotte, NC 28209
704-376-0741
(Sunday Annual Chapter Dinner)

Quail Hollow Club
3700 Gleneagles Road
Charlotte, NC 28210
704-552-1800
(Monday Education)